Refunds Policy

OKAKS VENTURES REFUNDS POLICY

Effective Date: [18/3/2025]

1. INTRODUCTION OKAKS VENTURES (“Company,” “we,” “our,” or “us”) is committed to providing high-quality services. This Refunds Policy outlines the conditions under which refunds may be issued for services and products purchased from us.

2. GENERAL REFUND POLICY

  • Refunds are considered on a case-by-case basis, depending on the nature of the service or product.
  • Once a service has been rendered, refunds may not be possible except in cases where OKAKS VENTURES fails to fulfill its contractual obligations.
  • For digital products, consulting services, or contracts, refunds will be provided only if explicitly stated in the service agreement.

3. ELIGIBILITY FOR REFUNDS You may be eligible for a refund under the following conditions:

  • If you cancel a service before it has commenced and within the specified cancellation period.
  • If OKAKS VENTURES is unable to deliver the agreed service due to unforeseen circumstances.
  • If a product purchased from us is defective and cannot be replaced.
  • If a product is returned in its original condition within 30 days of purchase, subject to inspection and approval.

4. NON-REFUNDABLE SERVICES Refunds will not be provided for:

  • Services that have already been delivered or partially completed.
  • Subscription-based or recurring services that have been utilized.
  • Fees associated with third-party integrations or external service providers.
  • Change-of-mind requests after service fulfillment.

5. PROCESS FOR REQUESTING A REFUND

  • Clients must submit a written refund request to our official contact channels within [Insert Refund Request Period].
  • The request should include details of the transaction, the reason for the refund, and any relevant supporting documents.
  • Refunds, if approved, will be processed within [Insert Processing Time] and issued via the original payment method.

6. DISPUTE RESOLUTION

  • If a refund request is disputed, both parties agree to attempt resolution through mutual negotiation.
  • If a resolution cannot be reached, arbitration or legal proceedings may be pursued based on governing laws.

7. POLICY CHANGES

  • OKAKS VENTURES reserves the right to modify this Refunds Policy at any time.
  • Clients will be notified of significant changes, and continued use of our services implies acceptance of the updated policy.

8. CONTACT INFORMATION For refund requests or inquiries, please contact us at:

  • Email: [[email protected]]
  • Phone: [09068179920]
  • Address: [F Block, Gimbia Court Garki, F.C.T Abuja, Nigeria]

By engaging with OKAKS VENTURES, you acknowledge that you have read, understood, and agreed to this Refunds Policy.